Privacy Policy

At Fizzy Foam Ltd. we know how important your personal information is used and shared and we appreciate your trust in us to do that carefully and sensibly.

This notice describes the privacy policy and General Data Protection Regulations (GDPR) of Fizzy Foam Ltd. and our Website www.fizzyfoam.co.uk.

By visiting www.fizzyfoam.co.uk you are accepting and consenting to the practices described in this Privacy Notice. Under GDPR, we have a legal duty to protect any personal information we collect from you. We use leading technologies and encryption software to safeguard your data, and keep strict security standards to prevent any unauthorised access to it.

Visitors to our websites

When someone visits www.fizzyfoam.co.uk we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in an anonymous way which does not identify anyone individually. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. If we do want to collect personally identifiable information through our website, we will be open about this. We will make it clear when we collect personal information and will explain what we intend to do with it.

Use of cookies

Cookies are small text files sent to your computer or mobile device by the websites that you visit. They help make websites work better and provide information to the owners of the site. For instance, we also use YouTube cookies to embed videos in pages and Google Analytics cookies to track users’ behaviour whilst on the site. By understanding how people use our site, we can improve the navigation and content to better meet people’s needs. The information collected by Fizzy Foam Ltd. includes IP address, pages visited, browser and operating system. The data will not be used to identify any user personally. The cookies we use on our site are:

Name:- Google Analytics

This cookie is used to find out how visitors use our site. We use the information to help us improve the site. The cookie collects information in an anonymous form, including demographic information, the number of visitors to the site, whether they have visited before and the pages they visit.

Expiry - 2 years

Name - YouTube

These cookies are essential for the display of YouTube videos on our site.

Expiry - 8 Months

What information do we collect?

We monitor user activity to enhance content provided on this site. This website uses Google Analytics, a web analytics service provided by Google Inc. ('Google'). Google Analytics uses 'cookies' and JavaScript code to help analyse user activity on websites. The information generated about your use of the website (including your anonymised IP address) will be transmitted to and stored on Google servers in the United States.

Google will use this information to produce user activity reports for this website. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf.

Google will not associate your IP address with any other data previously held. You may refuse the use of cookies by selecting the appropriate settings on your browser. Please note that if cookies are disabled, you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Read Google's Privacy Policy and Google's Terms of Service for detailed information.

E-newsletter

We use a third party provider, MailChimp, to deliver our monthly e-newsletters. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter.

For more information, please see MailChimps Privacy Policy and Terms of use.

How will we store your personal information?

Fizzy Foam Ltd. uses software by "Epos Now", "MailChimp.com" and "Create.net" to electronically store your information.

Epos Now is our till software provider that we use to store your e-mail address in-store for your loyalty card.

We use "Mailchimp.com" to compose and schedule our email marketing and electronically store your email address, Which you have given us instore for a loyalty card or entered in to our website - www.fizzyfoam.co.uk.

We use "Create.net" to design, host and manage our website and online shop - www.fizzyfoam.co.uk

Does Fizzy Foam Ltd. share the Information it receives?

No. Information about our customers is an important part of our business and we are not in the business of selling it to others.

Your Rights

You have a right at any time to stop us from contacting you for marketing purposes. You have the right to request a copy of the information that we hold about you. Please email or write to us. You may ask us to correct or remover any information that we hold that you think is inaccurate.

Complaints or queries

Fizzy Foam Ltd. tries to meet the highest standards when collecting and using personal information. For this reason, we take any complaints we receive about this very seriously. We encourage people to bring it to our attention if they think that our collection or use of information is unfair, misleading or inappropriate. We would also welcome any suggestions for improving our procedures

This privacy policy was drafted with brevity and clarity in mind. It does not provide exhaustive detail of all aspects of Fizzy Foam’s collection and use of personal information. However, we are happy to provide any additional information or explanation needed. Any requests for this should be sent to the address below.

Changes to this privacy Policy

If this privacy policy changes in any way, we will place an updated version on this page. Regularly reviewing this page ensures you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.

This privacy policy was last updated on 16th May 2018.

How to contact us:- 

Post - Fizzy Foam Ltd. 3 The Rhiw Shopping Centre, Bridgend CF31 3BL  

Email - Hello@fizzyfoam.co.uk

Phone - 01656 667510